Client support

Client Support

Need help with billing, scheduling, your coaching account, cancellation, or an enrollment question? Submit a support request below and include the name and email associated with your account so the issue can be located quickly.

For a medical emergency, call 911 or seek appropriate emergency medical care. Do not submit medical emergencies through this support form.

For non-emergency medical concerns that could affect exercise or nutrition, contact an appropriate qualified healthcare professional.

Do not include full payment card numbers, passwords, Social Security numbers, or detailed medical information in this form.

Cancellation

Monthly Coaching Cancellation

Need to cancel monthly coaching? Complete the official Monthly Coaching Cancellation Request. Cancellation becomes effective at the end of your current paid billing period according to your signed coaching agreement.

This form applies to Foundation Coaching, Transformation Coaching, Accelerated Coaching, and Body Blacksmith Online Coaching. It does not apply to the fixed 12-week 4-3-2 Foundation program.